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Terms & Conditions

This agreement covers the terms and conditions related to purchasing of any products and services from us through our website accessed via www.radiansms.com and our parent company www.radianinfosystems.in. Before making any purchase with us, to avoid any possible misunderstanding in the future. it is important for you to read and understand all conditions mentioned in this page and if any clarifications required do not hesitate to contact with us via e-mail or phone.

Purchase and User Agreement

The user should not use the service to harm/abuse anybody or any firm. The user should not use any bad words in the text that harms a person directly or indirectly. It is the responsibility of the user to read  the terms and conditions mentioned below before make the purchase.It is assumed that the user is accepting the terms and conditions of our services,after making the purchase and using the services.We are supplying our services  through control panel from our principal suppliers and the services are compliance with TRAI and Government regulations. Violating the regulations or our terms and conditions may lead to termination of accounts and bound to legal actions if necessary.

 

Termination of Services

If we found using illegal contents or harmful words to anybody or breaching DND agreement or any other violations of Government Regulations regarding our services,we will terminate the account/services.If any malpractice or any kind of misuse is found,we will be forced to take necessary legal action against such users.

Pricing Policy

The prices may be modified without prior notice,(already bought credits generally will not affect) but please note,if  and when TRAI or other government regulations alter the base price,we will have the rights accordingly to charge  your SMS credits without any prior notice.

Legal Action taken against Illegal Usage

If we found any illegal usage or breach of our or Government rules we will terminate the account and might be forced to take legal action of the violated users.For security reasons we may track the user’s IP address and locale and may save in our database.

Refund Policy

Payments credited to our account will not be refunded at any circumstances.It is requested that the user’s may satisfy themselves by testing the services and by knowing the terms and conditions,usage policy etc mentioned in this website or by contacting us via mail and other modes before purchase.In any special circumstances before any services made by us,we may retain 25%  as processing fee and refund the 75% payment  in 90 days (Taxes will not be refunded).Before making the purchase users are requested to read the Terms and Condition pages as we may change without any notice.

Support Policy

Our support time will be 10.00 AM to 6.00 PM in week days. Supports will be closed on Sundays and Government holidays. We recommend e-mail or chatting support. However phone support will be given with the availability of minimum 1 hour to maximum 48 hours.

 

We are buying services from our Principal service providers and if operators services are not up then Radian SMS will not be responsible for any delay in services.

Please aware that the SMS sending and receiving are routed through major Mobile network operators.So,our influence to send your messages is with technical limitations imposed upon us. Our responsibility is therefore to ensure that the text-messages you send through the service are processed correctly and delivered to the assigned entity. We are not responsible for the final delivery of the message, as this is out of our control and is the responsibility of the Mobile Network Operator. SMS that cannot be delivered within the life span allocated to them, either by us or a Mobile Network Operator will be discarded by the Mobile Network Operator, without any notice. We are not liable for any loss incurred by the failure of a message to be delivered and you acknowledge that damages for financial or other loss resulting from delivery failure cannot be claimed from www.radiansms.com. You also acknowledge that text-messages are transmitted unencrypted and that eavesdropping of mobile phone communications, including SMS delivery, by third parties is possible.

  • Please note: 100% SMS Delivery Report and Delivery of SMS are Not guaranteed.
  • The SMS and other services are completely working based on internet technology.So,there may be chances of errors and errors in delivery etc in any occasion.These may fixed with manual efforts.
  • We never claims or guarantees the transmission delays or the performance of the services or message failures as we make every actions sincerely and promptly to serve the users.
  • You are responsible for the privacy and storage of the user-name and password.
  • You agree that all activities made through your account are legally bonded to you.
  • You under take the whole responsibilities regarding the messages sending through www.radiansms.com services from your account, which are transmitted as per your request.
  • You shall indemnify and reimburse  www.radiansms.com all liabilities, costs, losses and damages, in case of any claim brought against  www.radiansms.com from any third party due to breach of contract.
  • Promotional SMS Cannot be delivered on DND Number
  • We are providing only Template based Transaction SMS with the proper legal documents.
  • Note: Please read our terms and conditions carefully and then opt our services.